How to send mass text messages?

  • To learn how to navigate Church Services click here.
  • Go to Features page, then click on membership, then click on communication.
  • Click by selection if you want to selectively choose who to text.
  • Click by group if you are targeting a specific group, super group, department, all members of the church, all guests or even the entire congregation.

By Selection

  • Clicking by selection will display a page similar to the directory where you can set filters and search for any members you want. Check here to review how to use this page.
  • Select your target members by clicking on Select All, Select Page, or individual click on the check next to each member.
  • Go to the bottom of the page till you find the communication section
  • Click on Text Selected Individuals
  • Design your message through the editor
  • If you like to save your message as a future reusable template, click on save and name the template
  • Feel free to personalize your message with merge tags
  • Otherwise if you are satisfied with the message click on Send To Self to test it out
  • If it looks good, click Text to send message to the selected members.

By Group

  • Clicking by group will display the following page, with options to Send Text Messages and Send Email Messages. Click on Send Text Messages to expand it.
  • Follow same steps mentioned above to compose your message, use merge tags for personalization, and possibly save or use reusable templates.
  • Click on Recipient Level to choose whether to send to All Church, All Members, All Guests, A specific Department, a specific Super Group or a specific Group.
  • Selecting Department, Super Group or Group, will display another drop down containing the list of departments, super groups or groups depending on what you selected.
  • Always remember to send the email to self by clicking Send To Self to ensure that the text is layout as you like and to review. Remember that layout could look differently when it’s actually sent. So always send to self to preview.
  • When confident, go ahead and click Text, to send message to the target group.
  • The app will show you a counter of letters when composing the text. Be careful that texts count as multiple of 160 for regular letter (ascii), and 70 for unicode (foreign letters and special characters, symbols and emojis). Also the system will show you how many messages have you sent so far for this month. If you are close or exceed your plan it’s highly recommended to upgrade your text plan for uninterruptible texting service. You can always check your subscription and text limitation by opening the subscription page or asking your church admin.

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